> ## Documentation Index
> Fetch the complete documentation index at: https://docs.experio.cloud/llms.txt
> Use this file to discover all available pages before exploring further.

# Sources & Citations

> Understanding how Experio references your organization's documents

## How Citations Work

When an AI assistant references information from your organization's documents, it includes **numbered citations** in its response. These citations provide traceability — you can verify every claim by checking the original source.

Citations appear as clickable numbers (e.g., \[1], \[2]) within the AI's response text.

## Viewing Source Details

Click any citation number to open the **Source Details Panel** on the right side of the screen. The panel displays:

| Field               | Description                                                         |
| ------------------- | ------------------------------------------------------------------- |
| **Title**           | The document filename                                               |
| **Type**            | File format badge (PDF, DOCX, etc.)                                 |
| **Data Source**     | Which connected source it came from (Box, Google Drive, SharePoint) |
| **File ID**         | Unique identifier in the source system                              |
| **File Path**       | Location within the data source                                     |
| **URL**             | Direct link to the original file                                    |
| **Last Modified**   | When the document was last updated                                  |
| **Content Preview** | The relevant text passage that was cited                            |
| **Metadata**        | Additional key-value pairs extracted during ingestion               |

## Source Types

Sources can come from any connected data source:

* **Box** — Documents stored in your organization's Box account
* **Google Drive** — Files from connected Google Drive folders
* **SharePoint** — Documents from SharePoint sites and libraries
* **File Upload** — Files uploaded directly to a conversation

## Trusting AI Responses

Experio's citation system helps you:

* **Verify answers** — Click through to the original document to confirm the AI's interpretation.
* **Find more context** — The source preview shows surrounding content that may provide additional detail.
* **Track data freshness** — The "Last Modified" date tells you how current the information is.
* **Access originals** — Use the direct URL link to open the file in its native application (Box, Google Drive, SharePoint).

<Tip>
  If an AI response doesn't include citations, it may be drawing on general knowledge rather than your organization's specific documents. Ask the assistant to "cite sources" or "show references" to encourage document-grounded answers.
</Tip>