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Overview

Folders let you group related conversations together. Use them to organize by project, client, topic, or any structure that fits your workflow. A conversation can belong to multiple folders.

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Browsing Folders

Navigate to Folders from the sidebar to see all your folders. The page shows:
  • Folder name
  • Number of conversations in each folder
  • Last updated date
Use the search bar to filter folders by name, and sort by newest or oldest.

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Creating a Folder

  1. Navigate to the Folders page
  2. Click the Create Folder button
  3. Enter a name for the folder
  4. Click Create
You can also create folders inline when assigning a conversation to a folder — click Create New Folder in the assignment dialog.

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Viewing Folder Contents

Click any folder to see all conversations inside it. The folder detail view provides:
  • A list of all conversations in the folder
  • Search and sort controls
  • The ability to filter by assistant
  • Direct navigation to any conversation

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Managing Folders

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Renaming

  1. Click the three-dot menu on a folder
  2. Select Rename
  3. Enter the new name
  4. Click Save

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Deleting

  1. Click the three-dot menu on a folder
  2. Select Delete
  3. Confirm the deletion
Deleting a folder does not delete the conversations inside it. The conversations remain accessible from the Chats page and any other folders they belong to.
Folders also appear in the sidebar for quick access. Click a folder in the sidebar to expand it and see its conversations. Use the Show More link to navigate to the full folder view.